Greenpoint Seeds is committed to providing high-quality cannabis seeds with a germination guarantee that stands as a testament to our confidence in our products. However, this guarantee has limitations and cannot be applied in every scenario. This comprehensive policy outlines the circumstances under which you may or may not be eligible for a germination guarantee claim.
Eligibility for Germination Guarantee
Conditions for Eligibility
To be eligible for the germination guarantee, you must fulfill the following conditions:
- You are a verified purchaser of Greenpoint Seeds.
- You have followed our recommended germination procedures.
- You claim within 60 days of your purchase.
Scenarios and Policy Guidelines
Below are specific scenarios in which a customer may or may not be eligible for a germination guarantee:
1. First-Time Purchasing the Seeds
Eligible for one-time replacement only.
2. Multiple Failed Germination
Not eligible if more than one batch of seeds fail to germinate, as this suggests issues with your germination method.
3. Purchase Through Third-Party Sellers
Not eligible unless purchase is verified through GreenpointSeeds.com.
4. Sale Items
Not eligible for replacement.
5. Use of Unrecommended Germination Methods
6. Seeds Stored for Over a Year
Not eligible as we cannot guarantee germination after such an extended period.
7. Seeds Exposed to Extreme Conditions
Not eligible if seeds were stored in extreme heat, cold, or humidity.
Claiming Your Guarantee
To claim your germination guarantee, please contact our Customer Service along with:
- Proof of purchase.
- Details of your germination method.
- Photos, where applicable.
For more details on best germination practices, check out this credible source.
Greenpoint Seeds reserves the right to modify this policy at any time. We appreciate your understanding.