I noticed that the reverse auction has been removed from the navigation bar!? Does that mean they're no longer offered?
I got some great deals that way... and it gave me a reason to come to the site every day to see what I might want to grab! So I hope they come back!
That I find super weird. The whole reason I use greenpoint is because they ship fast and reliably. I had bad luck before with the overseas sellers, so someone on reddit recommended greenpoint.
Have you followed up with customer service? Given that they haven't responded to this thread asking them a simple question weeks ago... I'm guessing they don't read the forum much.